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0xcaa70004 outlook 365 Aug 6, 2024 · Hi @SyrinxTemple Thank you for posting this in Microsoft Q&A. Mar 28, 2025 · Applies to: Windows Server (All supported versions), Windows client (All supported versions) This article introduces how to troubleshoot Windows Hello for Business (WHfB) logon failures in a hybrid environment. You can connect with Ru on Twitter @rucam365 or on LinkedIn by searching Oct 13, 2024 · Hi everyone, We are currently trying to enroll our Hybrid AD Joined devices into Intune. Please try again later, or contact your helpdesk if the issuse persists. Jul 24, 2024 · Hi @Tiago Surjus Kaneta Thank you for posting this in Microsoft Q&A. It offers a wide range of features, including workplace chat, video-conferencing, online classes, file transfer, and easy application integration. It kept trying to force the connection out the wifi interface (ALWAYS), even though the underyling windows TCP/IP stack told it to go out via Ethernet and Office products were all kinds of confused. After… Access your Outlook account securely and manage your emails, calendar, and more. I couldn't activate outlook, I couldn Jul 5, 2018 · There, I was prompted to resign in to my Microsoft Office 365 Account. Mar 20, 2025 · We have set up Entra External Identity (SAML 2. Suddenly it's no… Nov 13, 2024 · An API that connects multiple Microsoft services, enabling data access and automation across platforms Comment Use comments to ask for clarification, additional information, or improvements to the question. 76. Is this your personal computer at home? Do other students in your school encounter the same issue with Weird issue. Save documents, spreadsheets, and presentations online, in OneDrive. Consistently, it prompts for and accepts the credentials (password then MFA / TFA Are you facing the error code CAA70004 problem in Microsoft Teams? Then follow this article until the end to learn how to fix the Microsoft Teams error code CAA70004 Mar 30, 2022 · We use a very basic package created through the Windows Configuration Designer that gets loaded onto new PC's. What is Event ID 1098? Event ID 1098 is generated by the Microsoft Windows operating system as part Securely sign in to access your Microsoft account and manage emails, calendars, and other services efficiently. 0xCAA70004 Oct 22, 2021 · HELLO PIN setup error: sign-in option is only available when connected to organization's network after Hybrid AAD Join. Mar 16, 2020 · Issues with Outlook when working outside corporate network with Zapp Hello, Since few weeks now, we are struggling, that some users have problems with Outlook (mainly, but sometimes Skype4 Business or Office account is affected). Microsoft 365 アプリをアクティブ化しようとすると、"現在接続できません" というエラーが発生し、その後に次のいずれかのエラー コードが表示されることがあります。 Here are a few FAQs about this: Why can't I sign in? Every organization that uses Microsoft Teams already has modern authentication, and Teams should be able to recognize that your credentials are linked to your Office 365 account. Why can't I sign in? Every organization that uses Microsoft Teams already has modern authentication, and Teams should be able to recognize that your credentials are linked to your Office 365 account. All sessions that are going to be filtered in "non-troubleshooting" mode will be written with strike-though font. Recently, I started getting warnings that I needed to provide my password… Feb 24, 2018 · Hi GEbb4, To better understand the situation, I'd like to confirm the following things: Is this the first time you install Office 365 ProPlus and want to sign in for activating it? Open one of the Office application>File>Account>capture a screenshot of all info under Product Information. I tested: -reinstallation from both apps -resetting internet settings -a different internet… Jan 16, 2021 · Error code caa70004 usually occurs when Microsoft Teams fails to sign you in or when the app freezes and crashes. Error: Account type is unknown. Meanwhile, for better help you, please send us a screenshot about the error 0xCAA70004. Any other fixes out there? For organizations using Teams via a Microsoft 365 subscription, ensure that Office applications are updated as well, as Teams is often bundled with them. Mar 27, 2023 · Please run the Microsoft Support and Recovery Assistant runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365. The process works as follows: when a user attempts to log in to Office apps, they are redirected to our Single Sign-On (SSO) page. We have users that experience occasional complete breakdown in communications with 365. Nov 23, 2020 · I keep being told I cannot connect. We have around 800 devices, mostly laptops, with Windows 10 & Office 2016. Is this your personal computer at home? Do other students in your school encounter the same issue with Accessing Office 365 Online (through any web browser) works perfectly fine. While the devices were successfully enrolled in Entra ID, some of them had been manually enrolled in another tenant in Intune previously and are now unable to enroll in the new tenant. Réessayez plus tard ou contactez le support si le problème persiste. " Looks like we can't connect to one of our services right now. Is this your personal computer at home? Do other students in your school encounter the same issue with Feb 24, 2018 · Hi GEbb4, To better understand the situation, I'd like to confirm the following things: Is this the first time you install Office 365 ProPlus and want to sign in for activating it? Open one of the Office application>File>Account>capture a screenshot of all info under Product Information. 0 IdP Provider) to enable login access to Office 365 applications. Everything seems to work fine regarding AAD, log on to Mar 9, 2025 · My computer is generating a large number of event log entries related to Universal Print. If the suggestions above don’t work for you, to better understand your situation and provide help for you, please confirm the information below: Jul 5, 2018 · Running the Microsoft Support and Recovery Assistant for Office 365 to see if the issue persists. You may also need to allow these addresses through any firewalls or proxies where packet inspecting occurs. Is this your personal computer at home? Do other students in your school encounter the same issue with their personal computer. 6. Feb 24, 2018 · Microsoft 365 and Office | Subscription, account, billing | For home | Windows 笔者再搜索了一下 Office Modern Authentication，找到了微软的官方知识库： Hybrid Modern Authentication overview and prerequisites for use with on-premises Skype for Business and Exchange servers - Microsoft 365 Enterprise | Microsoft Docs。 Nov 2, 2018 · On both devices could you share last 5 errors and warning in AAD Operational logs? Open Event viewer. First thing I tried to fix the problem is signing out of all Office applications, rebooting and then attempting to sign in as the user again. Your IT admin or sysadmin will be Nov 22, 2024 · Learn about the Windows Hello error codes that might happen during PIN creation. " I have done a complete uninstall and reinstall. Microsoft Teams를 사용하는 모든 organization 이미 최신 인증을 보유하고 있으며 Teams는 자격 증명이 Office 365 계정에 연결되어 있음을 인식할 수 있어야 합니다. Is this your personal computer at home? Do other students in your school encounter the same issue with May 30, 2023 · Fix the error code 0xCAA70010 in Office 365 that occurs while signing in or performing an update by following these suggestions. Aug 9, 2023 · Fully Close and Reopen Microsoft Teams on Your Computer Whenever you face issues using an app, the first basic fix to use is to quit and relaunch the app. You’ll have to fully Jul 25, 2021 · 笔者再搜索了一下 Office Modern Authentication，找到了微软的官方知识库： Hybrid Modern Authentication overview and prerequisites for use with on-premises Skype for Business and Exchange servers - Microsoft 365 Enterprise | Microsoft Docs。 Aug 16, 2025 · Specifically for IT admins, you can troubleshoot Microsoft Teams integration with customer engagement apps in Dynamics 365 by following these instructions: From the menu, select Settings Hello, Both Teams and Onedrive are not connecting. Dec 13, 2017 · Other websites and Office 365 services are unaffected. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Works fine. Available from today, these agents assist with document, data, and presentation tasks, accessible through the Copilot app for tenants with Anthropic enabled. We were not able to determine if the DNS issue was with the local Internet provider or a global provider. This question was migrated from the Microsoft Support Community. Despite removing them from the previous tenant (including Entra ID and Intune), running (dsregcmd /leave) and (dsregcmd Mar 3, 2023 · Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses. Then you should be able to see the Outlook sessions. I had reset my password a couple months back on the direct site, but don't believe I ever reset my password in my computer account settings. Aug 28, 2018 · Locked Question. Just wondering if anyone has heard any updates on this, as the issue is continuing to spread for our users, including those who are up to date for both Office 365/Outlook 2016 and Windows 10. Sign in to your Outlook account to access and manage your emails securely. Error: 0xCAA70004 The server or proxy was not found… Error: 0xCAA70007 The download has failed (the connection was Feb 24, 2018 · Is this the first time you install Office 365 ProPlus and want to sign in for activating it? Open one of the Office application>File>Account>capture a screenshot of all info under Product Information. We have turned off all the Enrollment functions both in Intune and GPO we could find to see if this was part of the problem, as felt that this would be the cause, but we are still getting this issue. If the suggestions above don’t work for you, to better understand your situation and provide help for you, please confirm the information below: Locked Question. If the suggestions above don’t work for you, to better understand your situation and provide help for you, please confirm the information below: Sep 27, 2022 · Given this situation, we kindly suggest you contact the IT admin to create a support ticket by Get support - Microsoft 365 admin | Microsoft Docs to report this issue to related team so that the related team can help you remotely check the possible reason. I tried to rest windows 10 by downloading the media creation tool and got the store to open for a minute. No action required. But when I Hybrid Join a PC (this one is a Windows 11 one), the setup of PIN in Settings displays the error: (i) This sign-in option is only available when connected to your organisations network (and the Set up button is greyed out). Your OneDrive account (which can be signed in and works well) and How to Fix Error “0xCAA70010” Code in Office 365 [Tutorial] When launching Office 365 on your device, you may get an error message that We can’t connect you with an error code 0xCAA70010. It performs very minimal functions, and has been succeeding in enrolling devices into Azure Active Directory for months. Nov 19, 2024 · The Microsoft ODBC Driver for SQL Server allows ODBC applications to connect to Azure SQL Database or Azure SQL Managed Instance by authenticating with Microsoft Entra ID. I have also gotten the error 0x8004de40. So now raising this ticket to get some help understanding what is happening… Feb 24, 2018 · Hi GEbb4, To better understand the situation, I'd like to confirm the following things: Is this the first time you install Office 365 ProPlus and want to sign in for activating it? Open one of the Office application>File>Account>capture a screenshot of all info under Product Information. " Could you provide more details about the issue, such as the types of applications the user is Aug 28, 2018 · Locked Question. This is not a vpn connectivity issue, rather that just having NetExtender on the machine seems to do this. We are looking into migrating towards MS 365, specifically OneDrive. Are they Dells? we had an issue very similar to this when Dell Optimizer was installed. 0xCAA70004. BrokerPlugin_cw5n1h2txyewy\PSR HKEY_USERS\S-1-5-21-299502267-1950408961-849522115-1818\Software\Classes\Local Settings\Software\Microsoft Aug 4, 2025 · Learn how to diagnose enrollment failures for Windows devices Aug 8, 2025 · These errors are usually caused by a proxy or firewall blocking the URLs that the Microsoft Outlook client needs to connect to to verify our SSL certificates' validity. I have spent days to troubleshoot but could not get anywhere. I error occurred when I updated my license and switched to the new licenced account. Once done and if the issue still remains do the following steps outlined in this article: Mar 22, 2019 · I'll add, we currently have the office 365 e5 subscription which include both mail and use of office applications. … Hi GEbb4, To better understand the situation, I'd like to confirm the following things: Is this the first time you install Office 365 ProPlus and want to sign in for activating it? Open one of the Office application>File>Account>capture a screenshot of all info under Product Information. Once done and if the issue still remains do the following steps outlined in this article: 尝试激活Microsoft 365 应用版时，可能会遇到错误“我们现在无法连接”，后跟以下错误代码之一： 0xCAA70007 0XCAA80000 请尝试以下故障排除方法来解决此问题。 备注： 其中一些故障排除方法只能由 Microsoft 365 管理员执行。如果你不是管理员，请参见“如何找到我的 Microsoft 365 管理员？” 在 Windows 8. Is this your personal computer at home? Do other students in your school encounter the same issue with Oct 9, 2018 · Also, make sure you can login to office portal with this Office 365 for Business account successfully. On excel I get a yellow triangle with ! in it with "Sorry, we are having some temporary server issues. On outlook I get the error 0xCAA70004 saying they cant connect to the servers. Jan 15, 2019 · Split from this thread. The errors we are seeing are: ErrorCode: 0xcaa9004d – "User Interaction Required while trying to get a token silently. Access and manage all your Microsoft apps and services in one place with My Apps. Doing so gives the app a fresh chance to reload all the app features, possibly fixing minor issues with those items. Jul 5, 2018 · Running the Microsoft Support and Recovery Assistant for Office 365 to see if the issue persists. Until recently we had no issues with O365 activation - we had a dsregcmd /join taking place during Startup of the VM, and during logon for the user. Introduction We’re introducing new Word, Excel, and PowerPoint agents in Aug 9, 2022 · Aug 09, 2022 rnaveo There is a signed Microsoft DLL on Win10 and Win11, found at: C:\WINDOWS\System32\McpManagementService. If the suggestions above don’t work for you, to better understand your situation and provide help for you, please confirm the information below: Mar 5, 2024 · "We can't connect you. Aug 29, 2022 · Fix Outlook connection problems in Microsoft 365 - Exchange When you can't send or receive Microsoft 365 email, use these steps to find and fix problems with Outlook. It will then work for a few weeks before crapping out again while the user is at home. Sep 3, 2021 · I have an Office 365 account with my school institution. Outlook refuses to connect or send / recieve mail. Federated with O365 via ADFS but if a user changes their password on a domain joined Windows 10 device (on-prem) O365 doesn’t re-auth unless Crypto key is manually deleted. Jan 10, 2025 · This article delves into the intricacies of Event ID 1098, exploring its symptoms, causes, and resolutions. He leads the Microsoft consultancy practice at Threatscape and is an organiser of the Microsoft 365 Security & Compliance User Group. " … 5 days ago · Microsoft 365 Copilot introduces Word, Excel, and PowerPoint agents in the Frontier program to enhance content creation via multi-turn chat. Jul 28, 2024 · Users are still only on Microsoft 365 Business Standard, but would be upgraded before we aim to migrate to Intune. By understanding this event and its implications, administrators can better troubleshoot and resolve issues related to token broker failures, ensuring a smoother experience for end users. Which is a feature of Office 365 that can be used to support remote printing. Here are some steps you can take to troubleshoot the issue: Make sure that the user has the necessary Mar 27, 2023 · 笔者再搜索了一下 Office Modern Authentication，找到了微软的官方知识库： Hybrid Modern Authentication overview and prerequisites for use with on-premises Skype for Business and Exchange servers - Microsoft 365 Enterprise | Microsoft Docs。 Apr 7, 2021 · Microsoft Community Hub Windows Universal Print Join experts in person to explore Microsoft 365 Copilot and AI Agents at ESPC 2025 - Microsoft 365 & AI Conference on December 1-4, 2025 in Dublin, Ireland Jan 17, 2020 · 几个月之前就有这个毛病了，所有用到这种AAD账户的地方全部是0xCAA70004，包括Windows和Office，怎么办啊啊啊啊啊啊啊啊啊啊啊 Feb 10, 2023 · Hello, I'm currently enrolling our devices into intune which are hybrid-device and had no issue for 95% of the devices but I get an issue with 3 devices that I can't enroll into Intune. We'd re-create the profile and it would work for a while, but then ultimately break again, until we figured There, I was prompted to resign in to my Microsoft Office 365 Account. Aug 11, 2024 · Hello, We have suddenly discovered below AAD errors and warnings in Event Viewer and issue with Software center. exe -k McpManagementServiceGroup It's File Description reads: Universal Print Management Service. it is possible that there is an issue with the user's account or permissions. Jun 25, 2025 · You can't create an Outlook profile with an error message saying you can't start Outlook or something went wrong. All out laptops are Lenovos. Feb 24, 2018 · Hi GEbb4, To better understand the situation, I'd like to confirm the following things: Is this the first time you install Office 365 ProPlus and want to sign in for activating it? Open one of the Office application>File>Account>capture a screenshot of all info under Product Information. We use Win 10 1909 instant clones with ADFS and Hybrid-AD joined VM's . 1 或 Nov 10, 2020 · A family of Microsoft products that enable users to capture, organize, and reuse notes electronically. Some Every organization that uses Microsoft Teams already has modern authentication, and Teams should be able to recognize that your credentials are linked to your Office 365 account. Problems occurring only when users are outisde office so when Zapp is started to work. I have been using Microsoft apps installed on my personal laptop for a couple of years, using my institution credentials. 0 application. May 12, 2025 · This tutorial contains instructions to fix the following Sign-in problems in Office desktop applications, when using an Office 365 or Office 365 Business account: Feb 25, 2018 · In order to view all sessions (including filtered ones) you can go to Help -> Troubleshoot. This works fine and the PRT token is issued, Office is activated, Onedrive and teams sign in. If I sign out of o365 and then reboot I then get Jun 17, 2025 · Expired certificates (Workplace Join) Locked Windows internal files related to M365 sign-in This script fully resets all Microsoft 365 local sign-in data, allowing Word, Excel, Outlook, Teams, and OneDrive to start fresh, reconnect and synchronize correctly — without needing a full reinstall or system reset. Some Oct 4, 2023 · Did you get the message looks like we can't connect to one of our services right now? Here are the best fixes to apply on windows 10. If the suggestions above don’t work for you, to better understand your situation and provide help for you, please confirm the information below: Aug 8, 2018 · For the last few weeks, months that I was working on Windows 10 Insiders release I was having problems to do anything that was related to Microsoft account. Nov 17, 2020 · Our IT has migrated our email inboxes to Microsoft 365 and since migration, my Outlook cannot connect to server. I was a little slow in inputting my password and I started… Oct 4, 2023 · Did you get the message looks like we can't connect to one of our services right now? Here are the best fixes to apply on windows 10. We have started buying laptops with windows 11 now and in all laptops we have issues downloading software from… Oct 9, 2018 · désolés, nous ne pouvons pas nous connecter à l'un de nos services pour l'instant. dsregcmd /status gives me that AzureADJoined and DomainJoined are… Feb 11, 2025 · Describes an issue in which MDM enrollment fails and generates error 0xcaa9001f for co-managed Windows devices that are Microsoft Entra hybrid joined and managed by Nov 29, 2023 · Hi, I have setup up Windows Hello for business using a GPO in our Windows AD environment. I couldn't open Microsoft Store, add new email account under settings and yesterday after one of our Administrators migrated my account from Exchange 2016 to Office 365 my Outlook said goodbye as well. 本文介绍如何排查 Microsoft 365 中的激活问题。 激活失败，你会收到以下错误消息： 我们现在无法连接。 请检查网络，稍后再试。 很抱歉，无法连接到你的帐户。 请稍后重试。 Jun 29, 2022 · Problem signs Outlook refuses to load, or a sign in window loops, opening and closing quickly. It happened after i reinstalled teams and then tried to enable outlook plugin. Go to Applications and Services Logs > Microsoft > Windows > AAD > Operational If you can, skip network failures, like: Error: 0xCAA7000A The Internet connection has timed out. Sep 20, 2023 · Microsoft 365 and Office | Install, redeem, activate | For business | Windows Jul 5, 2018 · Running the Microsoft Support and Recovery Assistant for Office 365 to see if the issue persists. Note that simply selecting the X icon in Teams’ top-right corner doesn’t fully close the app. Teams サインイン診断を実行する Note この機能には、Microsoft 365 管理者アカウントが必要です。 この機能は、Microsoft 365 Government、21Vianet が運用している Microsoft 365、または Microsoft 365 Germany では使用できません。 SI SimonNadeau Created on April 3, 2018 Microsoft store code: 0x80072EE7, Outlook Code: 0xCAA70004, Microsoft mail code: 0x80190001, Microsoft Edge no connection There, I was prompted to resign in to my Microsoft Office 365 Account. Jan 23, 2021 · I keep getting this error "0xcaa70004" when trying to login to my office 365 desktop client, Word, Excel, Powerpoint, etc. Jul 22, 2020 · Hi Team, I am having issues when running Fiddler in order to analyze the traffic that is made between Office 365 apps and authentication service from Microso Aug 28, 2018 · Locked Question. If I sign out of o365 and then reboot I then get Jan 10, 2025 · This article delves into the intricacies of Event ID 1098, exploring its symptoms, causes, and resolutions. Feb 11, 2025 · Helps you understand and troubleshoot issues when you set up co-management by taking Path 1 - Auto-enroll existing Configuration Manager-managed devices into Intune. 0 (latest) using my Office 365 user account. Our customer has Hybrid joined client devices, sccm and intune are running in comanagement pilot. They are able to login to web apps and mobile apps with no issues. I understand that your user receiving a "server_error" response when attempting to authenticate a specific user with your OAuth 2. dll The service loads this DLL via svchost. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. 로그인 프로세스를 완료할 수 없는 경우 도메인 또는 회사의 Office 365 계정에 문제가 있을 수 있습니다. If you can't complete the sign-in process, there might be something wrong with your domain or your company's Office 365 account. Nov 7, 2022 · I am having issues with a few users suddenly unable to login to Teams, Outlook, OneDrive on their desktop computer. Apr 15, 2020 · Microsoft Community Hub Microsoft Teams Microsoft Teams Join experts in person to explore Microsoft 365 Copilot and AI Agents at ESPC 2025 - Microsoft 365 & AI Conference on December 1-4, 2025 in Dublin, Ireland Feb 11, 2025 · Helps you understand and troubleshoot issues when you set up co-management by taking Path 1 - Auto-enroll existing Configuration Manager-managed devices into Intune. 99% is AD-joined, a small test-group running Intune. Then I tried outlook and it took me to a login. Sign in to Microsoft Outlook to access your email and manage messages efficiently. Jan 15, 2025 · Resolves an 0xCAA5001C error that occurs when you access Microsoft Store for Business on a Windows 10-based computer. His book, Mastering Microsoft 365 Defender, coauthored with Viktor Hedberg, is available now. Microsoft Teams is Microsoft's business communication platform. My email account was already configured from before and it just disconnected from se Apr 19, 2021 · Ru Campbell is a Microsoft Security MVP, specializing in Entra, Defender, Purview, and Intune. The Windows store refuses to open. With the current state of the world and the advent of remote work, products such as Microsoft Teams saw a drastic Microsoft has acknowledged this issue in a Service Alert MO414814 but their fix to re-install the AAD Broker Plugin hasn't been fixing it at least for us. The desktop app is included in the Microsoft 365 Suite of programs. There, I was prompted to resign in to my Microsoft Office 365 Account. Is this your personal computer at home? Do other students in your school encounter the same issue with Aug 30, 2023 · Hi all, We've been kind of stuck here with an issue. AAD. May 16, 2022 · The only thing that fixes the problem is the user coming to the Corporate office and firing up Teams there. Now i tried to reinstal teams, i have reinstalled office and i have also changed from office 2016 to office 365. In the last few weeks we've seen around 3 or 4 users per day logging in and Oct 9, 2023 · Hello, we have about 100 laptops in our organization, Intune seems to be working well with Windows 10 devices. This question was migrated from the Microsoft Support Community. Jan 7, 2021 · Microsoft 365 Certified: Teams Administrator Associate - Certifications Demonstrate skills to plan, deploy, configure, and manage Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. May 13, 2021 · VDI Hybrid AD PRT token refresh request failing periodically 0xCAA90056 Renew token by the primary refresh token failed and 0xCAA5001C Token broker operation failed! Here’s a walkthrough of some enhancements we’ve made to the Okta Support Center to make it easier for you to find helpful resources and get answers to your questions Sep 19, 2019 · On a Windows 10 v1809 PC, I'm trying to sign into Sticky Notes v3. Split from this thread. But users get Apr 28, 2020 · Wasn't really sure where I should post this question. I am also having the same issue, after I updated to windows 1809 I get the error 0xCAA7004. Jan 15, 2025 · This issue occurs if there are missing permissions or ownership attributes on one or both of the following registry keys: HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\ Microsoft. Apr 15, 2020 · Microsoft Community Hub Microsoft Teams Microsoft Teams Join experts in person to explore Microsoft 365 Copilot and AI Agents at ESPC 2025 - Microsoft 365 & AI Conference on December 1-4, 2025 in Dublin, Ireland Locked Question. These are the initial symptoms I have seen when the AAD token broker ‘breaks’ for lack of a better term. I understand that a user is repeatedly prompted for credentials when signing into applications with Single Sign-On, a problem that others do not encounter, and the user received the error: "Error: 0xCAA5001C Token broker operation failed. Oct 14, 2022 · Hi, I Enabled co-management, computers registers in AAD, enrolls in Intune, it seems that everything works - intune status - co-managed.