Cucm custom corporate directory I have tried to look this up in the documentation, but cant seem to find anything on it. 1 which is LDAP integrated - is there a way to manipulate the telephone number from 10 digits in AD to 4 digits in Call Manager so users only see the 4 digit extension in the corporate directory? I have tried the Directory Lookup Rules but they don't seem to ap If you are unable to access the Corporate Directory from your Cisco IP phone, you could have problems with the Corporate Directory URL. My problem is about directory numbers like : +49 (0) 4034563 20-32 Currently when u Nov 17, 2025 · This Help article applies to Cisco Desk Phone 9800 Series and Cisco Video Phone 8875 that are registered to Cisco Unified Communications Manager (Unified CM). Select Directory Number from the Call Routing menu. Jabber can pull its info from various locations, so contacts can definitely have multiple numbers. open the . May 7, 2018 · It uses the data from the end users page for the corporate directory, it's provided as-is and is not configurable. pdf), Text File (. Directory Jun 7, 2016 · Thanks Guys, I have the guide Levi1126, but i believe we have to setup a personal directory or a corporate directory. Feb 19, 2025 · Hi All, I recently enabled the corporate directory feature in CUCM, integrating it with my Windows Active Directory. CUCM is LDAP integrated and while users on the CUCM are able to locate users in the directory that are currently on CUCM, they' Jul 31, 2025 · Allow searches of the corporate directory for all users. CUCM Corporate Directory-Configuration Guide - Free download as PDF File (. 5. Nov 23, 2023 · The database contains user accounts which are either configured locally or synchronized from the corporate directory. I have just installed a CUCM 6. LDAP synchronization advertises the following functionalities: Importing End Users —You can use LDAP synchronization during the initial system setup to import your user list from a company LDAP directory into . Then reset all phones (NOTHING CHANGED) 1) Then i performed a hardware reset on some 7945 and this seems to work (Is any other solution? I have to perform a hardware reset an a 200 phones Jun 3, 2025 · This document describes the procedure to update CUCM connections to AD from a non-secure LDAP connection to a secure LDAPS connection. X with LDAP we have an active user who does not want his name/extension to show in the corporate directory. x for a customer and I cant figure out how to get the "corporate directory" to work. Also give a look to Enterprise Parameters if on URL Directories field and see what is specified ther (CUCM IP or something Sep 27, 2019 · Hello, Could you help me with the following detail, I need to send the whole directory to my phones that I have registered in CUCM, it is possible to do it automatically without having to create contact by contact in CUCM, the version is 11. To support this feature, you must configure corporate directories. So i installed the cuc to integrate it with the cucm. 5 where I don’t have a LDAP server so need to create a corporate directory without LDAP, is there a way to do it by creating end users and integrating phones to … Sep 11, 2012 · When using the built-in (Corporate Directory) HTTPS directory service URL it works fine, so it appears it's because the SSL certificate on the server hosting our custom directory service isn't trusted by the phones/CUCM. 2 After 3 months of proper Corporate Directory access from all ip phones, we moved Publisher and Subscriber server. Apr 29, 2011 · Introduction This document discusses how to configure Unified Communication Manager Directory Integration in a Multi-Forest Environment. But I will keep dreaming. Dec 8, 2014 · We have few users at a repote site who are not showing up in Corporate directory. The image shown, depicts a scenario in which you use a phone and press the Directories button to query CUCM’s Directory DB (with Services Provisioning set to External) Feb 8, 2018 · Hi all, I want to configure corporate directory in CUCM 11. x ?" . Step 2 In Cisco Unified CallManager, configure the URL Directories parameter (under System > Enterprise Parameters) to point to the URL of the script on the external web server. go to file download page and download that file. I did not find much documentation from Cisco relating to LD Cisco CallManager uses an Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco CallManager applications, which interface with the Cisco CallManager. LDAP synchronization advertises the following functionalities: Importing End Users —You can use LDAP synchronization during the initial system setup to import your user list from a company LDAP directory into Feb 4, 2023 · Are you trying to Install Active Directory Lightweight Directory Services on Windows Server? Want to configure LDAP (Lightweight Directory Access Protocol) to sync users from LDAP directory to Cisco Unified Communications Manager? May 2, 2011 · Hi to all i have a strange problem here Everyhting was ok, but wihtout any reason the corporate directory stoped to work (host not found) Phones: 9951 and 7945 work senario: I have restarted cisco tomcat. After you complete the LDAP directory configuration, users can use the Corporate Directory service on their phone to look up users in the corporate directory. Read this article for the supported XML objects, URIs, and the steps for configuring the XSI services on Unified CM. jsp application instead the correct corporate direct url (xmldirectory. service, it on Oct 23, 2020 · I am currently working on separating our Contact Center users from our Corporate Users via LDAP Custom Filters so that we can apply specific Feature Group Template to our Contact Center users and a specific template to our Corporate users. Aug 31, 2011 · Hi, In a setup using CUCM & CUC 8. I want to organize them into groups, such as HR and Accounting, so that each group displays only its respective members. I haven't been able to find a comprehensive document on this — perhaps I'm missing something during my search? Could you please clarify the key require Aug 15, 2022 · Before you begin To use a Cisco Unified Communications Manager directory as an external directory source for Cisco Unified CME phones, the Cisco Unified Communications Manager must be made aware of the phones. check the directory number checkbox, give a name and run the job 4. Check with CUCM Administrator if those end users have been removed. 5 where I don’t have a LDAP server so need to create a corporate directory without LDAP, is there a way to do it by creating end users and integrating phones to … Mar 14, 2016 · Sip 3rd party phones only get basic call functionality, as they don't send the right messages for CUCM to understand how to use his features. Jun 18, 2014 · Hi everyone, I can't reach my corporate directory since I upgrade to CUCM 8 version to 9 version. How do I change this to his new number? His new phone is set to his name and login in CUCM and his VM is set to Nov 13, 2024 · This Help article is for Cisco Video Phone 8875 registered to Cisco Unified Communications Manager (Unified CM). LDAP synchronization advertises the following functionalities: Importing End Users —You can use LDAP synchronization during the initial system setup to import your user list from a company LDAP directory into Nov 23, 2023 · Allow searches of the corporate directory for all users. Correct configuration may help you to automate new phone registration in the future. The 7942G and 7962G run Jul 31, 2025 · Configure LDAP SynchronizationSee the Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service for information on the supported LDAP directories. Really I would like one where I can manually enter all of the info so that I can customize the info without having to change any info in CUCM or Active Direc Oct 15, 2025 · The corporate and personal directories are set up in the Cisco Unified Communications Manager. I checked into it and found that CUCM 7. My question is, how does one install a Root CA certificate for use by the phones in accessing phone services secured by HTTPS? Nov 13, 2024 · This Help article is for Cisco Video Phone 8875 registered to Cisco Unified Communications Manager (Unified CM). First, if you have a 7962G, check that phone. Sometimes Customer want to Disable the Corporate Directory from one of the IP Phone say, the Lobby IP Phone which is a Public Phone and don't want to allow the external People to bro Oct 15, 2025 · Wireless access to your phone number and the corporate directory Access to network data, Android apps, and web-based services Online customization of the call forward feature from the Self Care portal To prevent device damage: Don't intentionally submerge the phone or battery in water. Prerequisites Requirements Ensure that you meet these requirements: Have knowledge of deploying and configuring Cisco Unified Communications Mana Jan 24, 2014 · This document was generated from CDN thread Created by: STEVE PARRISH on 04-03-2009 01:00:17 AM Hi, We have developed our own "Directory Lookup Application" with webservice. Has anyone ran into this, or know some troubleshooting steps? Before I would just perform full synch and the users would appear, but about a week ago after creating a new user, they would not pick them up. Prerequisites Requirements Ensure that you meet these requirements: Have knowledge of deploying and configuring Cisco Unified Communications Mana When you integrate Cisco Unified Communications Manager with the Active Directory, the Directory Integration process uses an internal tool called Cisco Directory Synchronization (DirSync) on the Unified CM to synchronize a number of user attributes (either manually or periodically) from a corporate LDAP directory. Learn more about how to do this on the Mindsight Blog. Jun 1, 2014 · We have a CUCM BE6000 platform ver 9. add new records with more Oct 11, 2018 · This document provides instructions on how to configure Lightweight Directory Access Protocol (LDAP) as Directory Contact source for Cisco Jabber Feb 10, 2016 · I have CUCM 10. 5, is there a corporate phone directory on a webpage/portal where users can search for whoever is in their enterprise company by searching for their names. Nov 20, 2009 · Greetings, On our CUCM 7. Feb 22, 2013 · I'm looking for a 3rd party directory service that CUCM phones could subscribe to that I can use instead of the built-in Corporate Directory. 2. I want to organize them into groups, such as HR and Accounting, … Oct 27, 2021 · Bulk Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs Apr 27, 2011 · Introduction This document explains "How to Disable Corporate Directory from IP Phone in CUCM 7. 1. My URL are: URL Directories Jun 23, 2005 · I'm running Cisco IP phones and have lost the options to view the Corporate Directory on type 7940 and 7960 phones. Everything works fine, but i had on callmanager 4. For more information on accessing and configuring service parameters, see the documentation for your particular Cisco Unified Communications Manager release. For more information about how to subscribe XSI directory service, see XSI services configuration on your phone. I did create couple of end users and assigned registered devices to them but how to incorporate these users in corporate directory so that we can have a Recently I fielded a request from a customer to explain how they could restrict access to the Corporate Directory and Personal Directory from an IP phone. The CPP allows setting many different phone features to a group of phones. Feb 8, 2018 · Needs Answer 1 Hi all, I want to configure corporate directory in CUCM 11. In the cuc, i have configured a new directory handler and set up extension Jun 7, 2016 · Thanks Guys, I have the guide Levi1126, but i believe we have to setup a personal directory or a corporate directory. Users stated that the problem started after a network outage in early October, however, this could be unrelated. joshgeorge, i am accessing the UC 560 FX0 from a terminal client mobaextream. This makes Webex user on-boarding and service provisioning simple and consistent. I configured a cti route point and set up the dn as 7600. What are the alternatives way to achieve this? Is there a builtin portal for cucm or is has to be a 3rd party ap Oct 4, 2013 · That does sound like a custom corporate directory, but it cannot be hosted in CUCM, it should be in a separate web server, do any of the URLs from the server point to another server?? May 29, 2025 · Corporate and Personal Directory SetupThe Cisco IP Phone Address Book Synchronizer is only supported on unsupported versions of Windows (for example, Windows XP and earlier). I'm unable to find any clear documentation on how this is ena Jun 9, 2018 · Hi, Something strange I've never seen it before , when I try to add Ext Directory number into CUCM 11. x. This article will help you to get the most out of using CUCM in a bundle with AD. X for EMCC to work the user ID has to be unique whereas on 9. Jan 23, 2013 · Hello, We use local users on our CUCM servers and do not sync with ldap. What can I check to restore this? Will a reboot on the CCM server fix it? Feb 5, 2015 · We have a CUCM 10. The tool is not supported on newer versions of Windows. tar on special folder and open the . LDAP Synchronization Overview Lightweight Directory Access Protocol (LDAP) synchronization helps you to provision and configure end users for your system. The Personal Directory allows a user to store a set of personal numbers. Many users, but not all, started having an issue with accessing the corporate directory via their Cisco desk phone. Your other option is to make your own corporate directory web server. Aug 21, 2025 · How Common Phone Profiles work with background images / wallpaper In CUCM, all phones are assigned to a Common Phone Profile (CPP). In Enterprise paramaters we have a DNS entry that is load balanced to the 3 CUCM server, but when ever the corporate direcotry is seleced on the phone it ALWAYS connects to the CUCM server the phone is r Apr 25, 2013 · I see in CUCM 9. jsp). Previously in CUCM 8. After restart all Call manager services, none Ip Phone get access to Corporate Directory, we allways get " host not found error" when try to acce Oct 16, 2023 · Find software and support documentation to design, install and upgrade, configure, and troubleshoot the Cisco Unified Communications Manager (CallManager). In order to resolve this issue, you need to delete the ITL file from the phone. csv by excel 6. For more information, see the documentation for your particular Cisco Unified Communications Manager release. My question is does anybody know where I ould be able to see what it synced? In the SRND all it states is that field is added to the CUCM database, but then what. 5 where I don’t have a LDAP server so need to create a corporate directory without LDAP, is there a way to do it by creating end users and integrating phones to … Jun 5, 2014 · The issue is on CUCM 8. 5 where I don't have a LDAP server so need to create a corporate directory without LDAP, is there a way to do it by creating end users and integrating phones to them. Now the corporate directory shows two thinks. Aug 18, 2011 · The perfect solution would be if the directory in CUCM were like the directory in Connections where you can have users that are synced as well as users created only on the server. We use LDAP integration and the search base covers the whole company therefore the IP phone corporate directory has all end users, when we filter this LDAP search base the corporate directory will then only contain users for that cluster. 1 to 7. I haven't been able to find a comprehensive document on this — perhaps I'm missing something during my search? Could you please clarify the key requirements to ensure the directory appears correctly when pressing the Directory button on the IP Nov 23, 2023 · Configure LDAP SynchronizationSee the Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service for information on the supported LDAP directories. Mar 4, 2010 · I wrote a blog about deleting Corporate Directory that actually gives details on how this "new" behavior is instituted and how you can manage devices to interact with the new feature. 5 where I don’t have a LDAP server so need to create a corporate directory without LDAP, is there a way to do it by creating end users and integrating phones to … Feb 20, 2025 · Hi All, I recently enabled the corporate directory feature in CUCM, integrating it with my Windows Active Directory. 2 h323 voice gateway Cisco 2800 with 2 E1 controller each (one per company) to Nov 6, 2025 · Cisco Unified Communications Manager Administration also provides several service parameters that you can use to configure various telephony functions. The directory range starts from 4 digits to 7 digits (meaning xxxx, xxxxx, xxxxxx & xxxxxxx) and due to this there is a huge overlap and delay calling among phones. I want to organize them into groups, such as HR and Accounting, … The Webex Hybrid Directory Service high-level architecture, depicted in Figure 2-1, allows Webex customers to synchronize their corporate Microsoft Active Directory with the identity store of their organization in Webex. I've tried the following: 1. Corporate directory setup Personal directory setup Corporate directory setup The Corporate Directory allows a user to look up phone numbers for coworkers. I haven't been able to find a comprehensive document on this — perhaps I'm missing something during my search? Anyone have solid instructions for configuring custom corporate directories for multiple locations? This is for CUCM 14. - Only shows up to 250 entries. Feb 9, 2018 · Hi all, I want to configure corporate directory in CUCM 11. However our customer want to access thi Jun 8, 2025 · I'm looking for the complete setup process for configuring the Corporate Directory in CUCM 14. My possible scenario would be: - Cisco Cucm 7. A lot of companies used to have custom web servers they made for this. We are using only 78xx and 88xx series IP phones. x and 8. Nov 4, 2025 · Directory Connector is divided into three areas: Control Hub is the single interface that lets you manage all aspects of your Webex organization: view users, assign licenses, download Directory Connector, and configure single sign-on (SSO) if you want your users to authenticate through their enterprise identity provider and you don't want to send email invitations for the Webex App. You can do Azure AD Sync to CUCM now as well. Is there any way to display these additional numbers in the IP phones Corporate Directory? Currently Apr 7, 2019 · Hi, My users are using the CUCM corporate directory to look for contacts. You'd need to find a way to configure the phone to point to the CUCM directory, and see if that works, I have no idea if it would be able to parse the directory script. txt) or read online for free. It is not Jun 13, 2017 · Hi! Is there anyone who can provide me with an asp/jscript/etc of a custom corporate directory for the cucm? I need to add the department on the corporate directory response, but i cannot find anything already done. I was recently asked if we can have employee's cell phone numbers display as well as their work extension in the corporate directory. The End User Configuration page under User Management has a lot of info that can be added for employees, of which Mobile Number is one. 1 now we have the ability to sync a Custom User Field when syncing with LDAP directory. Step 3 Reset the phones to make the changes Feb 14, 2018 · CUCM 11. Oct 26, 2025 · Configure LDAP SynchronizationSee the Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service for information on the supported LDAP directories. the full name of the user and the number. Mar 28, 2025 · Hi All, I recently enabled the corporate directory feature in CUCM, integrating it with my Windows Active Directory. 5 and once I finished from typing the extension the page got refresh and viewing range of directory , it asking to enter Directory number as range from XXXX to XXXX and the following appears in the Feb 8, 2018 · Hi all, I want to configure corporate directory in CUCM 11. However, this is either a config issue or a bug. The CUCM is currently synchronized with Active Directory server using the "Telephone Number" to synchronized the CUCM field "Phone Number". The 7942G and 7962G run Feb 19, 2025 · I recently enabled the corporate directory feature in CUCM, integrating it with my Windows Active Directory. What is the easiest way to accomplish this? Thanks Jun 12, 2025 · The database contains user accounts which are either configured locally or synchronized from the corporate directory. Mar 12, 2017 · I'm unable to get the Corporate directory working on a Cisco 8851 phone. 7. Jan 24, 2014 · This document was generated from CDN thread Created by: STEVE PARRISH on 04-03-2009 01:00:17 AM Hi, We have developed our own "Directory Lookup Application" with webservice. I've synced to LDAP under "directory number alias lookup and sync". go to bulk>import/export then export 3. Set the Fully Qualified Directory Number (FQDN) for the cluster and the top-level domain for the organization. they have UDP profile and they are logged in . One, that this phone model is going its own way and two that is going the authenticate. You must list the MAC addresses of the Cisco Unified CME phones in the Cisco Unified Communications Manager and reset the phones from the Cisco Unified Communications Manager. With this release, Cisco mobile and remote access clients and endpoints can now search a corporate directory server even when operating outside the enterprise firewall. Jan 17, 2016 · hi All, Im currently on CUCM10. This way when we sync the users with unity we don't have to skip them or accidentally take up a unity Integrating CUCM and Active Directory can make administration much easier. 5 w/ CUBE that has a PRI connection to another phone system. Dec 4, 2017 · Hi All, Trying to figure out what the CUCM server an IP phone will use for corporate directory. Jul 31, 2025 · Configure LDAP SynchronizationSee the Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service for information on the supported LDAP directories. Apr 5, 2022 · Hy Team In my office, users wants to access corporate directory from cisco phone and for that, i would have to configure LDAP on AD and CUCM . Nov 3, 2014 · Because IP Phones query CUCM each time you browse corporate directory, if you see some unwanted users it means that they still are on CUCM end users Table. And also I need to put some prefix digit to rea Aug 2, 2011 · Hi as described in the cisco documentation of LDAP Directory Configuration at "Table 12-2" additional attributes like "Mobile" and "Homephone" are synchronized from the LDAP into the CUCM directory. Apr 17, 2012 · Hi, My users are using the CUCM corporate directory to look for contacts. Directory May 23, 2024 · I want to provide the callers the option of dialing by name. The problem: Cisco 8961 phones take around 30s to load the corporate Apr 29, 2025 · The Custom directories retrieves contacts data through XSI service and can contain personal directory and corporate directory. Mar 12, 2018 · This document describes how to use the Import/Export menu in Cisco Unified Communications Manager (CUCM) Bulk Administration Tool (BAT) in to export or import parts of the CUCM database to another server, or to the same server with modifications. Can anyone provide simple "how to" for Corporate Directory service? I'd like for users to be able to open the directory on phones and located users extensions. In future, it will be removed from the Cisco Unified Communications Manager plug-ins list. The URL could have an incorrect Cisco CallManager name IP address and your IP phones cannot resolve it. Jul 10, 2023 · hello, I need support to understand if it is a bug or problem already identified with a possible solution, desktop phones of a particular model are not showing me the corporate directory service to make any queries, it simply does not show information once the directory is selected. X plus it doesnt. After the upgrade, i noticed that it is no longer possible to edit the cor Feb 8, 2018 · Hi all, I want to configure corporate directory in CUCM 11. Feb 20, 2025 · Hi All, I recently enabled the corporate directory feature in CUCM, integrating it with my Windows Active Directory. Jun 21, 2016 · Dear All, I have 1800+ directory/extension numbers, but they are not designed properly. Thanks for your help. Jul 18, 2018 · Is there a way to use an external directory for the corporate directory for phones? Currently running CUCM 11. 1 customized . I am guessing that you are using a custom Corp Directory application and this is where you are running into some issues. Sometimes I would like to just add a phone but have it show in the directory but not have to create a user for the phone. This article focuses on the configuration of User Data Service on Cisco Unified CM. The application works fine when configuring a new IP phone service on CUCM 6. Is there any Jan 29, 2019 · I’ve been having a problem with our company’s corporate directory for about 3 months now. Feb 8, 2018 · Hi all, I want to configure corporate directory in CUCM 11. . 5 where I don’t have a LDAP server so need to create a corporate directory without LDAP, is there a way to do it by creating end users and integrating phones to … May 10, 2010 · Hi all My problem is to provide on phone display, Name of caller instead of number if present in directories. One user, one directory number. 6 I could edit the URL and change recCnt=250 to recCnt=10000 and Oct 22, 2025 · Organizational contacts are identities imported or synchronized into Webex. otherwise its very unclear to accomplish what i need from this guide. ASP for the corporate director, so i could make the query using first name, last name or Department. add filters to remove all records except the unassigned dn as u configured before. Our Contact Manager is a custom CUCM corporate directory that aggregates contacts from different sources, helping customers clean up, organize and unify their disparate directories. There are two (2) settings that affect the image on the phone screen : 1 Download & View Cucm Corporate Directory-configuration Guideas PDF for free. Most of the instructions I can research are old and unclear. LDAP (system, directory, and authentication) are configured and am able to import LDAP users into CUCM. Jan 13, 2016 · Hey, guys. The "TelecasterService" table stores the parameters for all phone services that are provisioned on the system. Anyone have any idea on how to set that up? Jun 22, 2022 · This issue can occur if you have changed the domain for the CUCM Publisher and Subscriber. Jan 21, 2013 · This section describes how to configure corporate directory access to any LDAP-compliant directory server to perform user lookups from Cisco Unified Communications endpoints (such as Cisco Unified IP Phones). I am confused with the different configuration pages and could not find relation among them. is it possible to modify the corporate directory to show more details?? department , second phone etc Iits already configure in ldap the above infos. If you want to get more/less/different info, you need to create your own directory script. LDAP synchronization advertises the following functionalities: Importing End Users —You can use LDAP synchronization during the initial system setup to import your user list from a company LDAP directory into Jun 3, 2021 · Currently having issues synching new employees in AD to CUCM. I want to organize them into groups, such as HR and Accounting, … Nov 4, 2025 · Directory Connector is divided into three areas: Control Hub is the single interface that lets you manage all aspects of your Webex organization: view users, assign licenses, download Directory Connector, and configure single sign-on (SSO) if you want your users to authenticate through their enterprise identity provider and you don't want to send email invitations for the Webex App. Directory: Service: The urls are can be found on the Directory Administrator page. Right? But we can not create any services on AD because we don't have access of it . Apr 30, 2025 · The Custom directories retrieves contacts data through XSI service and can contain personal directory and corporate directory. I want to organize them into groups, such as HR and Accounting, … Nov 13, 2024 · This Help article is for Cisco Video Phone 8875 registered to Cisco Unified Communications Manager (Unified CM). i can s The Corporate Directory is a Cisco-provided default IP phone service which installs automatically with Cisco Unified Communications Manager (CUCM). After you complete the LDAP directory configuration, users can use the Corporate Directory service on their phone to look up users in the corporate directory. Is it possi Contact Manager is a CUCM custom corporate directory that aggregates contacts from different sources, helping customers clean up, organize and unify their disparate directories. My UCM 8. Apr 22, 2019 · Solved: Hi, I was doing research about cucm phone, directory services. Oct 12, 2020 · 1. Is there a way I can un assign the DN from th Nov 23, 2023 · Configure LDAP SynchronizationSee the Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service for information on the supported LDAP directories. Where do i see that value? Tha The article will walk you through the process of synchronize your CUCM End Users with your active directory End Users. add one or two directory numbers manually on CUCM 2. Step 1 Modify one of the sample scripts to point to your corporate LDAP directory, or write your own script using the LDAP Search COM Programming Guide provided with the SDK. Set the Cisco Jabber start condition for video. 5 integrated with ldap . Why did you use different directory numbers? This completely defeats the purpose of Single Number Reach. For more information on the functions of a service, select the name of the parameter Feb 22, 2013 · I'm looking for a 3rd party directory service that CUCM phones could subscribe to that I can use instead of the built-in Corporate Directory. I want to organize them into groups, such as HR and Accounting, … Jan 17, 2008 · Hi all. Create a CUCM user in active directory Enable Dir sync on your call manager Configure LDAP system settings Configure the LDAP Directory information (optional) enable LDAP authentication Perform a full sync now Step 1: Go to Active Directory and create a user with Feb 3, 2010 · I have a user that has switched locations (cities), his information has been updated in AD and shows his new correct number, but the CUCM Corporate Directory shows his old number. I verified that all the lines on Cant do it, at least not in the corporate directory on a phone. I have configured a trunk between CUC and CUCM. You can also configure your end users while the import occurs. X and I want to know if there is a way to search by second name and/or second last name in Corporate Directory. Tkx in advanced! Miguel Apr 18, 2017 · This document discusses how to configure Cisco Unified Communication Manager (CUCM) Directory Integration in a Multi-Forest Environment. Jun 8, 2025 · I'm looking for the complete setup process for configuring the Corporate Directory in CUCM 14. I have been able to remove the phones however I can still see the directory numbers assigned to the respective users when I go to Call Routing> Directory number. 5 and the ip phones that I use are 7821 . Currently, all users appear together. The default CPP on CUCM is 'Standard Common Phone Profile', bu