Connectwise automate uninstall script This can be used with any script target. You can use the following PowerShell commands (#!ps and #timeout are for ConnectWise Control's command processor): #!ps #timeout=300000 $SoftwareName = "SoftwareNameHere" $MyApp = Get-WmiObject -Class Win32_Product -Filter "Name='$SoftwareToRemove'" $MyApp. to see if it is actually pulling in the Uninstall Password. Script RMMRemoval. The LTSvc folder gets deleted from C:\Windows, and the 2 ConnectWise Services are uninstalled. Learn all about Automate functionality by reading the documentation below. It installed a program called “ScreenConnect Client” with a random series of numbers and letters after. \LTSvc\packages directory, and the license key from the registry. I can get the uninstaller to run easily enough, but I can't just script the reinstall because once the agent is uninstalled, the script dies. Sep 8, 2022 · Manually Remove ConnectWise Control (ScreenConnect) From Windows Jovany Soto September 8, 2022 Pro Tip We occasionally see issues with ScreenConnect and when a removal from Add/Remove programs fails, we resort to removing the application manually. Select Administrative Tools. msi files, one of the first prerequisites for whether you can leverage Automate will be whether the installer supports silent installation. The client will be installed on /opt/screenconnect-XXXXXXXXXXXX. If a custom Wake on LAN script was selected when the script was scheduled, both the default Wake on LAN and custom script run. Script to Execute: Click the Ellipsis button to open the Script Text Editor to enter the script. When I uninstall this Aug 5, 2022 · 4. Click Debug Script at the bottom of the Script Editor to open the Debug Target window. Script Credentials: Select the credentials to use from the My next attempt will be with Automate using a script. When the customer reached out they said they no longer have access to remove it and we have to do it manually. @echo off wmic product where “name like ‘ScreenConnect Client%%’” call uninstall /nointeractive About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Cisco Secure Client has Install and Uninstall scripts, and agent procedures for MSPs to deploy the Cisco Secure client using ConnectWise Automate. Need to deploy on almost 700 machines. ps1 I have an issue with a bunch of agents that simply will not update without manually connecting to the system, running the uninstaller and then reinstalling. Manually make changes on the machine. Sep 20, 2023 · Script Type: Select the script type from the drop-down. Click Uninstall. Is there a way to remove this manually? There are two icons in the system tray, ConnectWise and ScreenConnect. When I try and run this either as a command, or a scrip from Automate. GitHub Gist: instantly share code, notes, and snippets. ) Would like to use remote diagnostics toolkit to remove a program from multiple machines simultaneously. If I run “Get-AppxPackage Microsoft. Use the ScriptNote function to create internal notes in your script to explain what that portion of the script is doing. We had to use this batch file to remove it. Connectwise automate uninstall script. Select either Uninstall Only or Uninstall and Delete. Automate finds the "Domain naming master" server for the client, generates a file, transfers the file over to the target agent, then uses it to do a domain join. Schedule ID May 9, 2024 · From the Control Center, select Automation > Scripts > View Scripts. Select a target from the Target drop-down (e. Oldest first Apr 29, 2025 · 4) Remotely uninstall software via automation with policies, conditions, and scripts Policy conditions and custom scripts allow you to fully automate application removal across your endpoints. Connectwise Created Date: 9/27/2024 10:10:28 AM Automate How-To: Uninstalling ApplicationsDescription: In this video, Stephen will be walking you through uninstalling an application from the Automate Contr Mar 25, 2019 · Hi All, Are there are any LabTech guru’s out there who could help? I would like to be able to uninstall Windows 10 apps, via powershell. Click Yes to continue and proceed to the next step. Do this step last Taking the time to develop a script that will uninstall most AVs will come in handy here. I am looking to create a script to remove RingCentral Meetings from select clients. Apr 21, 2023 · As I didn't see a built-in script for the removal of the (now) ConnectWise RMM agent for the platform that used to be Continuum and operates at itsupport247. It will reset the windows update settings, remove ScreenConnect, uninstall the agent then retire the asset noting who ran the script and when. Changes have to be made at four different locations on the local machine in the following order. This script will join a computer to a domain with no network connection to the domain controller. Any help would be appreciated. Uninstall Only will uninstall the access agent from a machine but leave the machine listed on your Host page. Aug 13, 2024 · For instance, ProVal has developed a custom script that interacts with ConnectWise Control. If I remote into a workstation, open a command prompt and run Agent_Uninstall. I was trying to automate this using PDQDeploy. Use labels in your script to jump to sections. That’s it! I would appreciate to hear from you in the comments if you have any suggestions or better methods you would like to see here. ). Labtech Uninstall Scripts. 10 mins: Agent Monitors – Disk – Remove and Rebuild : Clears existing Disk Monitors from an agent and reinstalls new Disk Monitors. I have an installation script on the domain controllers not sure how to successfully add the uninstaller portion first. The MSP used ConnectWise, but they are dragging their heels in removing the software. The previous MSP did not remove their LabTech/Connectwise agent from a mac computer. Note: If you see AutoMate listed in the "All programs" tab, another approach is to start the uninstall from there and if Revo Uninstaller Pro detects an appropriate log from its database it will be automatically used for the uninstall. Right-click on the script schedule to edit and select Edit Script Schedule. 1. Select Uninstall Only or Uninstall and Delete. Uninstall the agent Automate agent any way you want and the Control agent will continue to work. I know we can uninstall the Control agent, that's not the problem, we want it removed from the list of Access endpoints on the console as well. EDIT: using Connectwise Automate to either build script itself or have it run a premade script. Replies 1. You should only use the process if the agent has not actively Is there a benefit to leaving this as a manual task and keeping old pc's out there? Seems like it would be beneficial for keeping devices cleaned up if they removed from the list after agent uninstall kind of how running the offboarding script for Automate will delete agent and remove pc. . Just note, I'm not sure if the offboarding script inside Automate removes Control so I'd test that before mass uninstalling using the script. However, because I'm new to ConnectWise and apparently every search query I've made only provides instructions on how to uninstall ConnectWise products, I'm unable to get the specific answer I'm looking for. , Computer, Network Device, Contact, etc. Scheduled for: Indicates if the script is scheduled according to the agent or server time. The uninstall command inside of Automate will not remove Control. For installing . You should be retiring assets this way if they are online. Isolated Script: If selected, will never run together with another 'isolated' Automate script on the same computer. While it is a lifesaver, I have to wonder why the delete agent command cannot check this flag and ask if the user would like to remove the probe from the agent before retiring. Begin by downloading the custom agent, then create a Startup script, and deploy the Startup script by creating a Group Policy and linking the Startup script to it. This includes asset discovery, endpoint management, patch management, remote monitoring, IT automation, and more. If it still fails, Find the "CylancePROTECT Uninstall" Script (Assuming this is the script you are using) and use the Debug Script Option. Double-click on an existing Script to open the Script Editor. Oct 31, 2016 · We had ConnectWise installed on our systems previously, which is a LabTech application. How would I possibly go about doing this? IE during the uninstall of the software being triggered on client machine it can also remove the device from the portal. Oct 25, 2021 · This script will remove Access Mode restrictions from the agent. The filter is GuestLastBootTime < $365DAYSAGO For more information on what we do, visit our website:https://www. This repository contains a PowerShell script designed to remove the ConnectWise RMM (Remote Monitoring and Management) agent from Windows machines. We also tried msiexec but it didn’t remove the software at all (using the quiet flag) I've been tasked with creating a script which will remove the Automate agent, remove the screenconnect agent and then retire the asset in Automate. Refer to Create a New Script for more information. Script Parameters: Enter any script parameters to send. I ran a script in powershell and it worked: This script works. You can access it whenever you want without authentication, so I just used it in my script. we created an 'uninstall' location to throw PCs into that come back where it has a scheduled script to basically remove the agent. If you can push a script that does this it will pull the old agent off: net stop ltsvcmon net stop ltservice sc delete ltsvcmon sc delete ltservice REG DELETE HKLM\Software\Labtech /f REG DELETE HKLM\Software\WOW6432Node\Labtech /f RMDIR C:\Windows\LTSVC /S /Q msiexec /uninstall c:\temp\lt. Office. These scripts allow MSPs to import, set up system variables and install the Cisco Secure client. Connectwise remove agent. (adds /quiet /norestart, removes any other /q* parameter). This tool helps in completely uninstalling the ConnectWise RMM agent, including cleaning up residual files and registry entries. May 9, 2023 · Script tab: The Script tab is the main section of the Script Editor where you build your script and determine the type of script (e. May 20, 2025 · Agent installation with group policy is the recommended and most reliable method of deploying agents in a domain environment. If the command is anything else, it will just add the "/s" parameter if there is not already a parameter like "/s*" in the command. If I run the same msiexec command myself from an elevated command prompt, it works just fine. , computer, maintenance, etc. Services. Follow. A custom offboarding automate script would do the trick. If you have ConnectWise Automate, when you click to download the agent uninstaller, they give you this link. 10 mins: Agent Monitors – Disk – Remove : This script will remove all Disk Monitors from an agent. Click here to use ConnectWise Automate™ Agent Uninstaller. To remove an access agent using ScreenConnect Host page, follow these steps. The "script" basically just runs an "msiexec /x" with some options. It looks like there is supposed to be a Mac Uninstall Script but I don't have access to it. exe it will completely uninstall ConnectWise. Step 2. But in Programs and Features there is only “ScreenConnect Client” listed. - UninstallLabTechAgent. a year. log Step 1. Uninstall() We are wanting to use a script through automate (59a version). The available options are PowerShell, VBScript, Batch and PowerShell Bypass. What is the best scripted way to do this? For context, I don’t have access to the Connectwise Web Portal. Aug 27, 2021 · Looking through the documentation, I couldn't find a way to easily remove the ConnectWise Control Client. Nov 9, 2020 · This is the latest version of my Offline Domain Join script for ConnectWise Automate. Run the script again. How to uninstall connectwise automate agent Author: Nicos Sappah Subject: How to uninstall connectwise automate agent. Use this for all MSIEXEC install scripts. Remove the following directories and files to uninstall the client: Stop ScreenConnect Client service on that device: While we don't currently have a way automatically remove or uninstall Access agents, you can create a session group to corral all machines offline for certain period ie. However I try to enter this into Automate scripting and it does not remove the software. Click Start, and select Control Panel. Click Services. msc. Nothing happens. 5 days ago · To locate the scripts, navigate to Scripts > Maintenance > Patching. For my part I keep a couple of Remote Support Sessions published for customers to join when they visit my portal. Run this command in the Powershell console, it will find all installed programmes and list the uninstall path stored in the Windows Registry: Run the following WMIC command in an elevated Batch script or CMD command: WMIC Product Where “Name Like ‘ScreenConnect Client'” Call Uninstall /NoInteractive. I am trying to silently uninstall Connectwise Automate Agent from machines. Jun 5, 2020 · Tips. msi /qn /l c:\temp\lt-uninstall. Desktop | Remove-AppxPackage” from a powershell window, then it it uninstalls. Share. Be aware that there's a difference between Uninstall and Delete commands: Uninstall removes the agent from the remote machine but keeps it listed on your host page Aug 29, 2024 · To uninstall from within CW Automate, run the AutoElevate UNINSTALL script, which will silently stop the AutoElevateAgent service and stop other AE processes, silently uninstall, remove the AutoElevate folder from . Oct 22, 2024 · Locate ScreenConnect or ConnectWise Control and select it or use the search tool to find it. net, I wanted to share what I've come up with if it's helpful to anyone else. The scripts are: Windows - Install Latest Feature Update; Windows - Cleanup Latest Feature Update; After the Windows - Install Latest Feature Update script has run, the Windows - Cleanup Latest Feature Update script is queued. Is there a script I can add to the Network Probe or a domain controller to uninstall/reinstall. So I'm trying to script this process. Uninstall connectwise automate agent. In the end, there is a solution that does work though. It would check for what AV is installed, and run the associated AV on installation script. It's called "Offboarding" under the Maintenance/ Agent folder. Using a script, you can have Automate grab your installer from a URL, network path, local drive, or the Automate server Sep 8, 2022 · Wake Offline Agents - The default Automate Wake on LAN script is used to wake the computer before the script is applied. com/ Hello! ProVal Tech Here! Automate absolutely can be used to install applications via its scripting engine. provaltech. Use this forum to bring up support issues with ConnectWise Automate and Labtech RMM platforms ConnectWise Automate is a remote monitoring and management tool that enables you to proactively monitor, manage, and support your clients and their networks. Spending a lot of time chasing down dead agents when we offboard and wondering if there is a better way. I am trying to uninstall 2 programs (N-able and Solarwinds) and 1 system folder (some are x86, some are x64) by running either a batch file, Powershell, or VBScript without the need to press "Y" for "are you May 26, 2018 · If the command uses msiexec, it will make sure that the action is uninstall (/x) and it will ensure it runs silently. Jul 3, 2024 · For Windows. This is a four-step process. There's a database call that you can use in a script to retire an agent. 0. Firstly we need to gain access to the target computer using backstage on Connectwise Control. exe or . While the other methods mentioned above are also incredibly effective, only through IT automation can you uninstall programs remotely and ensure they I am wrestling with something that should be pretty simple; I have a very basic Connectwise Automate script to uninstall an application fo9rm client computers. Therefore, at the end of a session I rightclick the Screenconnect client on the guest's taskbar and select Exit, (leaving the session published for the next time. Let me know if this helps or if it still doesn't work Oct 11, 2024 · From the Control Center, select Automation > Scripts > Scheduled Scripts. Ideally we would want to uninstall the Control agent when offboarding with Automate. Main page: Name: Advanced Monitoring Agent Uninstall. Jan 20, 2022 · Step by Step procedure to remove (N-able) Advanced Monitoring Agent using ConnectWise Automate. New reply. To make a label, use the ScriptNote function and put a colon ‘:’ in front of the text. I'm sure other people have had to deal with the nightmare of Automate and its regular failure to complete routine tasks, one of which is removing their Windows Update policy on agent removal. I am quite aware of the option to uninstall from the portal but I would like to be able to script uninstalling the software from a batch script during a decommissioning of end user devices from the device in question. From the "Add/Remove Programs" area of the Control Panel, remove the entry, "ScreenConnect Client (xxxxxxxxxxxxxxxx)" where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation. Created the script below to help anyone who uses the app. otherwise you could get creative with Control's cmd or a regular Automate script to basically have the agent break/delete itself, like creating a scheduled task to delete the registry/service/folder on next boot. May 9, 2023 · Function Script: If selected, does not appear in any of the menus but is available in script functions. Note: This script will uninstall Advanced Monitoring Agent on the specified computer. During the uninstall phase, this script not only removes ConnectWise Control from the endpoint but also ends any active sessions in ConnectWise Control, helping to keep your environment clean and organized. Mar 21, 2021 · Mac OS. On the same agent that I testing this on I Jun 15, 2020 · Hi All, The company I work for was supported by an MSP, but we have now taken IT fully in-house. 10 mins There's a built-in offboarding script that does this. I have successfully used wmic to silently uninstall it but it didn’t work well on computers with many applications. Uninstall and Delete will uninstall the access agent from a machine and will remove your machine from the list on the Host page. Otherwise, if this script was scheduled on an individual client 999 subscribers in the ConnectwiseAutomate community. The user first needs to log in to Connectwise Automate > Automation > Script > View script > New > Script. If you want to uninstall multiple apps at the same time as uninstalling ScreenConnect, just select them before you click Uninstall. Jul 27, 2024 · Below is a PowerShell script to remove the agent properly (Script) ConnectWise Automate (Labtech) Setup Files; Kaseya VSA Deployment Procedure; Products. If the script was scheduled on a group, you will be prompted to open the group. ps1 Dec 28, 2023 · Uninstall LabTech and ScreenConnect Agents: For those who are having a hard time uninstalling the LabTech Agent from their computer, the first script will remove the LabTech Agent, and the second will remove ScreenConnect aka (ConnectWise Control). g.
gvng qlfj fengrw ewhis gjkkyl thz euspz ppz bawht ixtvvh