Rdp hangs frequently Setup:-PFsense XG-7100 | Firmware: 2. Step 1 – Search for “Remote Desktop Connection” from the search box. Its really effing annoying and its ruining my workflow. Disable Persistent Bitmap Caching. 5. Navigate to: PC Settings > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits; Adjust timeout settings to prevent automatic disconnections. If I close the RDP session then reconnect, I am able to return to using my programs. ( Most Important )Test Local RDP Connection: Connect to the VM locally within the same virtual network to ensure RDP works. And I can see that everything they click on is actually responding perfectly. The only fix was to login as a different user and kick the other account out or login locally and log out. Browse to: Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Connection Client. Access the Local Group Policy Editor on the server. 2023: RemoteDesktopIssue230127 Update software and drivers: Make sure your operating system, remote desktop software, and drivers are up to date. Choose: Use Apr 15, 2020 · Having same problem. Change Connection Speed in Client RDP settings. ” Some users reported this eliminated their RDP problems entirely. (You already did it but an additional check never is a mistake)Check NSG Rules: Ensure NSG rules allow inbound and outbound traffic on port 3389. Solution 3: Adjust Server Network Detection Settings. two of them recently changed their home setups and now when they use RDP, their session intermittently freezes about every other minute. Mar 7, 2025 · Working remotely or managing systems from a distance has become common, but a stable Remote Desktop Connection (RDC) is crucial to keep things running smoothly. Connections. You face intermittent RDP connectivity problems during your sessions. I have confirmed this is only an issue when on my laptop: Windows 10 Jan 10, 2025 · RDP Service Check: Verify the RDP service is running on the VM. 4 p3-OpenVPN 2. Restarting the process does not fix the issue. Still freezes. Mar 10, 2025 · Method 1. Change Protocol Settings: Find and double-click on Select RDP Transport Protocol. RemoteDesktopIssue220112. Activate the policy: “Select network discovery on the server. Start > Run > "gpedit. Enable: Select RDP transport protocols. According to the company, home users are unlikely Feb 27, 2019 · When opening a virtual desktop it boots up and then after a few seconds and after a few things like Skype have loaded it crashes when I first move the mouse/click on things. Thanks, Eleven ----- Feb 21, 2025 · A new bug in Windows 11 24H2 is causing Remote Desktop Protocol (RDP) sessions to freeze or hang during login, leaving IT administrators and enterprise users frustrated. 3476. Reconnecting to the RDP session usually helps in these cases. Step 2. Feb 20, 2025 · Remote Desktop Connection frequently disconnects for a few seconds after installing KB5050094 (OS Build 26100. Rebooting the Server and the Client machines, still freezes. I can confirm the 'Remote Desktop Services' service is running on the host workstation that the user is attempting to remote into. Cause. Multiple reports indicate that Remote Desktop Protocol (RDP) sessions hang during login, disrupting remote management tasks on Windows systems. Mouse still moves but can only close connection. Enable: Allow users to connect remotely by using Remote Desktop Services. Aug 18, 2023 · As an administrator on the server, I can use mstsc /shadow to view their remote desktop session. If the remote computer is running slow, it can cause RDP freezes. RemoteDesktopIssue211223. Did you find this article helpful? Mar 27, 2025 · Microsoft says a known issue is causing Remote Desktop freezes on Windows Server 2025 systems after installing security updates released since the February 2025 Patch Tuesday. Optimize Performance on the Remote PC. Feb 17, 2025 · Remote Desktop Protocol (RDP) is a crucial tool for administrators and users who need to access Windows servers remotely. This problem can be intermittent, sometimes resolving after multiple reconnection 2- Using Microsoft's Remote Desktop Connection, RDP to workstation on LAN 3- Use work station 4- After 5 minutes -1 hour the RDP connection freezes and must be restarted. This ranges from the operating system not recognizing when I press the windows key to not being able to click on anything within my programs. This problem may occur if the RDP Listener is Feb 24, 2025 · Fix RDP in Windows 11 version 24H2. The same issue occurs less frequently with the Microsoft Remote Desktop App. Run gpedit. Through gpedit. If you’re affected, you will notice that the RDP session either freezes or hangs during the logon process (often reconnecting to a previously disconnected session). You can initially connect to the VM, but then the connection drops. It’s unclear if the Windows 11 24H2 base release is at fault or two of the recent security updates (KB5050094, KB5051987), which were Jan 3, 2025 · 6. Navigate to Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client. Adjust Performance Settings. that is, when they take an Jan 27, 2023 · The Remote Desktop app keeps crashing. Sometimes closing and re-opening fixes and it works again. How to troubleshoot? Note: It seems that uninstalling KB5050094 resolves the problem. It gives the Green Bar of Death at the top, just loading And it never loads, and eventually just freezes explorer. In this article, we will explore the common causes of RDP freezing, provide three quick fixes, introduce two advanced solutions, and finally suggest an alternative remote access Feb 19, 2025 · Use the following path to get to the "Connections" folder Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections; From within the Connections folder, in the right pane, locate and double-click on "Select network detection on the server". Solution: Extend Session Limits. I can confirm the host workstation is pingable. Even when the freezes occur, it's never been for 100% of the users, although it may be that some just didn't report it. Enable the Turn off UDP on client setting. msc. In this comprehensive guide, we’ll explore various methods to diagnose and fix RDP session freezes or disconnects on Windows 11, helping you maintain a stable and reliable remote desktop experience. Feb 21, 2025 · Windows 11 24H2 RDP Login Hangs: Causes & Workarounds The latest Windows 11 24H2 update has raised concerns among IT professionals and Windows enthusiasts alike. 1. Jan 14, 2021 · Please check on the remote PC if there is group policy to set the RDP transport protocols as "Use only TCP". Step 3. Click Apply and then OK. PC Settings > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits; Double-click Set time limit for active but idle Remote Desktop Services sessions. Step 1. msc). In some cases, using the UDP protocol for an RDP connection can cause problems: periodic image freezing, random disconnection of an RDP session, users seeing a black screen instead of the Remote Desktop, etc. February 2025 Update Woes Feb 21, 2025 · Windows 11 has a bug where the RDP session hangs on login. Remote Desktop (RDP) is a feature that allows you Apr 26, 2025 · Beyond the built-in RDP client, Microsoft’s own Remote Desktop app (available from the Microsoft Store) offers a fresh stack and often sidesteps issues baked into the standard tool. It is definitely a problem with connecting from this windows 11 machine (which is brand new) since it started exactly when I switched to the new machine. 8. Step 5 – Find out the ‘Performance’ tab. Press Win+R to open the Run box. The work computer is constantly freezing up (screen freezes, doesn't respond to mouse or keyboard). Jul 13, 2023 · I RDP into a Windows 2019 server daily. I typically need to reconnect through a new RDP session to continue working. Session re-establishes with same browser view and works again until it doesn't. Use the Task Manager We have come across this issue where intermittently users will be totally unable to access File Explorer. Apr 16, 2024 · In this article, we will talk about some solutions that you can try if your Remote Desktop (RDP) session freezes or disconnects on Windows 11/10. Navigate to: Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client; Enable the policy: Turn off UDP on client. Mar 26, 2025 · How to Fix: Remote Desktop Frequently Disconnects after Windows 11 Update. Step 3 – Then, tap “Show Options” option there. Windows has default session limits that might cause disconnects unexpectedly. Basically, the point where it’s connected, authentication has taken place, the little animated circle is supposed to go around as it builds the Jul 18, 2022 · Remote in with a different user, let them get connected all the way then log out. Feb 21, 2025 · Conclusion Windows 11’s dropped shot with RDP issues post-update is a challenge that many users are navigating. Aug 17, 2023 · Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > Select network detection on the server - set to Enabled, Turn off Connect Time Detect and Continuous Network Detect Feb 21, 2025 · According to reports received by Windows Latest, there’s another bug where RDP Session hangs at logon in Windows 11 24H2. Here are some links to help you out in this. Sep 26, 2018 · This freezing happens pretty frequently, as often as every 10 minutes, or as rarely as once an hour. Open the RDP settings, select the Experience tab and change the connection speed from Detect Connection quality automatically to LAN 10 Mbps Feb 5, 2025 · Hello everyone, I’ve found a solution that’s related to UDP in the Remote Desktop client. Many professionals rely on RDC for IT support, remote work, and business operations, yet one common issue disrupts productivity—frequent disconnections. Solution 2. In tight spots, third-party RDP clients or secure alternatives like VNC—while less integrated—can bridge critical gaps until Microsoft delivers a permanent patch. Unfreeze RDP by using the Group Policy Editor. Feb 23, 2025 · According to reports received by Windows Latest, there’s another bug where RDP Session hangs at logon in Windows 11 24H2. As I am using the RDP session, several times a day things will become unresponsive. 3037) Preview on January 28, 2025. The only thing that helps is to close remote desktop and then reopen the connection. Next reboot the machine and have the first user try to RDP back into it. Feb 5, 2025 · 7. Nov 14, 2023 · It seems that the freezing issue with Windows 11 RDP sessions is a known problem that has been acknowledged by Microsoft. However, RDP sessions can sometimes experience freezes or disconnects, disrupting productivity and causing frustration. Feb 28, 2024 · When connecting to the exact same computer (win 10 pro server), RDP hangs like every 5-10 minutes for 5-60 seconds. Select Enabled, then adjust the timeout duration as desired. If we try to log off users using the "Invoke-RdsUserSessionLogoff" cmdlet, their session hangs at the "Signing you out" screen indefinitely. Navigate to Desktop Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment; Enable Use WDDM graphics display driver for Remote Desktop Connections; 4. If so, please change it to "Use both UDP and TCP". (The VPN remains connected) 5- Refresh RDP connection and it works again for 5 minutes-1 hour. If you are affected, navigate to gpedit. I can confirm the host workstation is on. Outdated software or drivers can sometimes cause compatibility issues that result in freezing or other problems. Mar 26, 2025 · RDP远程桌面介绍1）客户端运行“mstsc”命令行打开“远程桌面连接”程序2）输入对方的IP地址、用户名、密码默认仅允许2个用户同时登陆，同一个用户只能登陆一个桌面单击远程桌面连接窗口的“显示选项”，可以展开控制项保存用户名，密码配置显示大小，颜色允许使用本地音频、打印机、剪切 Mar 14, 2025 · I am using remote desktop to connect from my home Win 10 PC to my work PC, which is a Win 11 Enterprise, version 24H2, build 26100. Feb 21, 2025 · The solution is to disable UDP and use only TCP for RDP connections. I'm unsure what might be causing this issue. If you go to GPEDIT \ Administrative Templates \ Windows Components \ Remote Desktop Services \ Remote Desktop Connection Client and change the value of the rule "Turn off UDP on client" to Enabled, the disconnections should be resolved. Then navigate to Computer Configuration > Administration Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. msc, navigate to: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits May 22, 2025 · Step 3. Here, select the group policy Turn Off UDP On Client and enable the policy (Figure 1). Allocate More Resources to the Remote Machine Mar 18, 2024 · RDP Connection Freezes When Using UDP Protocol. Mar 27, 2024 · This article explains how to troubleshoot frequent disconnections to an Azure virtual machine (VM) through Remote Desktop Protocol RDP). The issue is related to the Windows 11 2022 Update, also known as Windows 11 22H2, which causes the Remote Desktop application to stop responding when connecting via a Remote Desktop gateway or Remote Desktop Connection Broker. Tweaking Remote Desktop settings can enhance performance and reduce freezing. Adjust Remote Desktop Settings Sometimes, the default settings on the remote desktop host or client may not be optimized for a stable connection, leading to freezes or disconnects. researched everything imaginable to try and fix this but it's still a problem. Set the "Turn Off UDP On Client" setting to Enabled. Symptom. however, the freeze is more of a display transmission problem. Click Show Options > Experience tab. While the official path to resolution remains in the balance, the workarounds—changing the RDP port and adjusting Local Group Policy settings—provide valuable, immediate relief for those in need. Remote Desktop Session Host. Apr 23, 2025 · Last month, Microsoft also used a Windows feature known as Known Issue Rollback (KIR), which reverses buggy non-security updates, to resolve similar Remote Desktop and RDS connection issues caused Feb 16, 2025 · Solution 2; Disable UDP for RDP. Set to "Enable" Sep 11, 2019 · Any new connections (via Remote Desktop client or directly via RDP) fail. Thanks, I'll setup those pings (and really should have weeks ago). Everything else is working fine except for users have complained that when they minimize the session and go back to it after sometime it shows "disconnected" and reconnects after few seconds. 8 (Latest public version) When the connection is attempted the Remote Desktop app on the client side (mstsc) hangs at 'initiating remote connection'. Remote Desktop Connection freezes when browsing with Edge or Firefox. It is a standalone RDS server for a small company. Reply reply Mar 26, 2025 · Since 24H2 it frequently hangs after connect. Step 5: Optimize RDP Settings for Jan 27, 2023 · Microsoft has addressed a known issue causing the Remote Desktop app to freeze on Windows 11 systems after installing the Windows 11 2022 Update. In a worst case scenario, if you try to restore your RD session after the RD app crashed, it immediately crashes again: 2021: RemoteDesktopIssue211122. Configure Remote Desktop Limits. Step 2 – Open it up from there. Using 1909 Win 10 version on both pc's. Reboot the PC and check whether RDP freezes still. Open Remote Desktop Connection. msc > Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections. Mar 11, 2025 · Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections. Press the Windows key + R together to open the Run box, type gpedit. Uncheck Persistent bitmap caching. 4. However, some users have reported a frustrating issue with Windows Server 2025 where RDP connections freeze after logging in, leaving them stuck on the welcome screen. Jun 12, 2022 · Edit: Note that I have the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\IgnoreClientDesktopScaleFactor registry key set to 1, and the Group policy for "use wddm graphics display driver for remote desktop connections" set to Disabled in an attempt to improve re-scaling performance and excessive window resizing Whether your RDP connection freezes occasionally or your remote desktop keeps freezing on Windows 11 frequently, this guide will help you diagnose and fix the issue. Sep 24, 2022 · Please check on the remote PC if there is group policy to set the RDP transport protocols as "Use only TCP". msc". 4. They could type out and send an entire email if they wanted to, only they wouldn't be able to see what they were doing. Click OK to save changes. Disabled UPD, Still freezes. Press Win + R and then enter “gpedit. The first method to resolve the RDP freezing on Windows 11 24H2, is to set manually the Remote Desktop connection speed on the Client machine. msc”. . May 24, 2021 · Ever since an update after December 2020 MSTSC constantly freezes. DNS issues – If your computer has misconfigured DNS settings, then that coils cause the Remote Desktop app to freeze or misbehave; What can I do if the remote desktop freezes on Windows 11? 1. Choose Enabled and below that, select Use TCP only from the options. Open Remote Desktop Connection (press Windows + R, type mstsc, & hit Enter). Disabled all unnecessary options in the RDP Client before connecting. 2022: RemoteDesktopIssue220105. To address this issue you need to change the following Group Policy settings. I have tried a couple of registry tweaks suggested on the Internet for issues with RDP totally locking up the machine, however none of the symptoms totally match mine, and none of the solutions have worked. Feb 21, 2025 · Hello, When RDP’ing into a Windows Server 2019 Datacenter VM, my session frequently freezes multiple times a day across all VMs. Oct 4, 2023 · Connectivity issues – If the internet connection is not stable, then the Remote Desktop app might freeze due to network failure. Affects all systems that have been updated to Windows 10 Version 1909 Jan 8, 2021 · Fix RDP freezing via Group Policy Editor. I click on the desktop again it open up to the point of last crash and then crashes again. i have three users who both work remotely and use our citrix storefront to do so. Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Connections . Apr 30, 2025 · Toggle the Remote Desktop Connection settings directly from the RDP panel. Open Group Policy Editor (gpedit. msc and hit Enter to launch the Local Group Policy Editor. To adjust the remote desktop settings on Windows 11, follow these steps: Open the Remote Desktop Connection app on your Windows 11 PC. Feb 20, 2025 · Go to: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections. Step 4 – Go to the “Experience” tab. Mar 27, 2020 · To disable UDP for RDP connections, on the Remote Desktop Client, open 'Edit Group Policy' from the Start Menu. Hi, Recently moved an onprem VM to Azure. Enable: Configure keep-alive connection interval (555555) Enable: Select network detection on the server Choose: Turn off Connect Time Detect and Continuous Network Detect. Click Show Options Apr 22, 2024 · To do this, create a Group Policy Object and browse to Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client. Navigation: Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client. Have there been any hardware changes to your computer? Test the commands below: Type CMD in the start search bar Mar 18, 2024 · RDP Connection Freezes When Using UDP Protocol. Computer Configuration > Administrative Templates > Windows Components -> Remote Desktop Services > Client connection to a remote desktop" (Remote Desktop Connection Client). Remote connected from laptop to desktop via wireless on same network. hi, all. Adjust Remote Desktop Timeout Settings. If Group Policy Is Unavailable: Feb 20, 2025 · After upgrading to Windows 11 latest version We lost the ability to reconnect in Remote Desktop as the screen just went black and froze. chqjsw tkwupj xgmsh fntkjgn cmjrvf qxx crdwr npzjeb mwtldr filgtc
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