Shaw cable box wont turn off. The restart will also provide updates the the cable box.
Shaw cable box wont turn off Learn more In this video tutorial, I talk to you about a cable box that is not responding to the remote for that specific cable box. Connecting HDTV — Single Connection for Video/Audio Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. Configure the TV Box to go into Power Saver automatically or Simply leave the TV Box on while turning off the TV. Oct 14, 2025 · 1. Learn how to troubleshoot issues with your Digital TV remote. Faulty Wires ok, I can guide you through how to pair it with the box first. This is a video tutorial about a cable box that is not turning on or not powering on properly. Ensure that your HD cable box is plugged into an electrical outlet and that it has been properly connected to the television. On the tv box when I push power it will not turn the box off. Mar 20, 2010 · Shaw – URC Support ---- This may have been asked before, and I did do a search ,but found nothing. The Rogers Xfinity Entertainment Box video output is connected to a TV through an HDMI or component cable connection. How do I refresh my satellite set-top box? There are two ways that you can refresh your set-top box. To fix these issues, fuses, outlets, and power strips need to be inspected, or the cable box may need to be reset. Then, turn on your TV and navigate to the settings menu. Wait 30 seconds and then plug the set-top box back in. It will respond to other inputs, but not to either power button. How to Fix Xfinity cable box won’t turn on? To resolve the issue of the Xfinity cable box not turning on, you should try re-plugging the device, ensuring that the cable is not damaged, and checking the indicator light. Any issues with the coaxial connections, cables, or ports can disrupt this communication and cause boot failures. Apr 26, 2022 · Your Xfinity cable box isn’t working due to power-related issues and incorrect or faulty cable connection. Additionally, a call to the cable company may be required. Feb 13, 2024 · In this article, we’ll guide you through the steps to fix this common problem with your Xfinity cable box. The remote works, I Overview Learn how to troubleshoot when your Shaw Direct satellite set-top box will not boot up. Use the reset button to manually reboot your cable box. Be sure to point the remote at your audio device during setup. I have a DCT 2000 set-top box, and when on the CBL function, with the original remote (Millenium4), it would turn the cable box and the TV on or off at the same time, without having to press the "TV" button to turn the TV on or off. Jun 5, 2021 · After you’ve disconnected your cable box/satellite receiver, press the Power button to turn the TV on. Keep it unplugged for at least 2 minutes. Use the arrow keys to navigate and turn on captions. Sep 30, 2023 · Network Connectivity Problems Cable boxes need constant connection to your cable provider over coaxial network cables to function properly. Instead of calling for help, you can try fixing it yourself. Sep 15, 2023 · If your Xfinity Cable Box isn’t working, restart the Comcast cable box. Can you tell me more about what's going on? Customer: one tv box isn’t on line the cable box screen is Jan 28, 2023 · If the cable connecting the cable box to your TV isn’t connected properly or the connection is not firm enough, the cable box won’t be able to send the necessary signals to the TV. We had a power outage on the weekend and this box never came back on line. The tv could be on for several hours and it will shut off or on for only five minutes and shut off. Oct 12, 2024 · Every night when the cable box updates, the TV turns on. ok, with the tv and cable box on, try these steps: using the XR15 Ignite TV remote: Press and hold the SHAW and Info buttons together until the remote light changes from red to green. Dec 12, 2009 · Hello, Shaw internet and cable tv went off the air yesterday. The only way to stop this is to not use the cable boxes optical port. In this video, I show you how to reset a cable box that is not working properly. To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or Simply leave the TV Box on while turning off the TV. I am trying to turn off the TV part of the Xi5-P. If your audio system not fully detected, a CodeFinder tool powered by QuickSet will assist in the setup process. This guide will walk you through simple troubleshooting steps. Use the recommended solutions below to fix these possible issues with your remote. If anyone has some insight that would be great. Follow the on-screen instructions until prompted to enter the three-digit pairing code shown. Then, hit the power button to turn it on again. if your cable box is not working in the sense that it doesn't turn on properly or doesn't turn on at To quickly enable to disable descriptive video temporarily, press HELP, D, to permanently turn descriptive video on/off, it can enabled/disabled through OPTIONS, "Preferences". Force a reboot by unplugging and replugging the cable box. If the settings menu does not show up correctly, you may need to connect the Motorola cable box to the television using a standard definition connection like a coaxial cable. I've changed the update time and that hasn't stopped the problem, it just happens at the new time. You can use the Power/Menu button to access User Settings and toggle captioning on or off on the Shaw box. If the Shaw cable box is getting power and its power light is on, then try the following step. If the line has been cut or contains any extraneous splitters it can cause the coaxial cable from the dish to wear out and not work. When I went to turn it off with the remote after being on for quite awhile, no response. Whether you Nov 21, 2022 · Modern cable boxes are electronic devices that are used by cable companies to define your channel’s lineup. Option 1: Power reset of cable box and TV. But, like any tech, they can sometimes act up. The User Settings menu will now show up on the television. If the icons on the front panel display of your set-top box are flashing, looping, or there aren't any lights at all, there is likely a power issue. can you send a pulse down the line to get it back working? Technician's Assistant: I'll do all I can to help. how can I fix this? Jun 14, 2024 · In conclusion, troubleshooting common issues with cable box rebooting is essential to ensure uninterrupted access to television services. Resetting your home network connection, replacing old coaxial cables, and switching the cable box to use different coaxial ports can help Customer: One of my cable tv boxes is off line. I tried to restart the box and re-pair the remote however it does not work. Power Saver and X1 TV Box The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. Turning everything on again with multiple remotes is annoying and messes with the speaker system etc. The ‘secret menu’ appears. If your tv remote is acting funny, has a mind of its own, if the power button is not working, or two or To troubleshoot, unplug the set-top box's power cord from the back of the set-top box or unplug from the wall. Jun 11, 2019 · If you are trying to turn off TV by turning off Fios box, or trying to turn off box by turning off TV you need to have CEC, or device control enabled on BOTH devices, and they need to be hooked up with HDMI cable. The little thing is heating up, and I rarely use the TV. Leave the converter box unplugged for approximately 15 seconds and plug it back in. This could include being unable to change the channel or access the Digital Box’s guide. Turn on your television but keep your cable box turned off. Seeing a black screen or no picture on Rogers Xfinity TV or Rogers Streaming? Browse these tips to learn how to troubleshoot when your TV box will not turn on. Every once in a while my cable box goes haywire and stops working. Enter the three-digit code shown on the TV by pressing Aug 4, 2023 · Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). Learn how to solve common problems quickly and get back to watching TV in no time. . Unplug the HDMI cable from your TV’s port. I believe it is listed as TV input control in the Fios menu under TV settings. There are four easy ways to restart your Rogers Xfinity set-top box. Aug 9, 2019 · Toshiba TV, model number 40L3400U. But when I turn my tv off for the night, the cable box turns off at some point. Aim at the cable box and hit the Settings button. Check out our Rogers and Rogers Together With Shaw help and support resources: how-to articles, troubleshooting tips and more. By following these troubleshooting tips, you can easily fix most issues and get back to enjoying your favorite shows and channels in no time. Make sure that the HDMI or other video cable is securely plugged into both the cable box and the TV. It turns off the tv but it doesn’t shut the cable box off so the show that was playing continues to play. Jan 14, 2022 · If your TV says no signal but the cable box is on, reboot the cable box by unplugging it for 60 seconds and check the HDMI connection. Overview Learn what causes your set-top box to stop responding to your remote and how to fix it. When it finally came back up one of our dct digital cable receivers won't work. Sep 25, 2020 · Just had internet and tv installed. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. The restart will also provide updates the the cable box. Even those that you think are turned off are just put to sleep but are still active in the background. Use these tips to troubleshoot when your remote control is not responding to your digital box. Electronic glitches, software bugs, hardware defects, and poor signals can also cause the problem. When you turn. Learn how to reset your digital cable box due to issues such as no picture, no sound, pixelation on the TV screen or the inability to record content on your PVR. You'll find the button on the front of the box or on the back by the power cords. This will eventually result in the TV channels not displaying on your television screen, and you might see your cable box saying hold. Nov 27, 2021 · If the cable box won’t turn on after a power outage the problem is either in the power supply source, the cable box itself, or with the cable provider. It's the small motorola box which is black. Turn the TV and the Rogers Xfinity Entertainment Box off. Turn on your audio device and follow the steps below to set up your remote. Struggling with your Xfinity X1 Box not turning off? Discover effective solutions for power button issues, remote problems, and reset fixes here Mar 23, 2023 · While digital converter boxes and TV antennas can be a great way to access free over-the-air TV channels, they can also present some common issues. Maybe your channels won’t load, or the box won’t turn on. Mar 14, 2012 · (Cutting to the chase, here’s how to do it: Turn your TV on but your cable box off. Check the connections: Ensure that the cable box is properly connected to your TV. Please reply with the Dec 3, 2010 · Shaw – URC Support ---- This may have been asked before, and I did do a search ,but found nothing. How can I turn off the Power saving mode on the X1? Even though it says its off, my TV still goes into power saving mode. I unplugged it and plugged it back in and it worked fine again temporarily. If it is very tight, gently loosen it with pliers. Just about a week ago my TV started acting funny. I am unable to turn the box back on until we hear a click as if the remote was used to shut if off (it wasn't). Mar 30, 2025 · Experiencing the dreaded "boot" message on your cable box can be frustrating, especially when you’re eager to enjoy your favorite shows or catch up on sports. If your connection is in a dark area, use a flashlight to see that you are unplugging the correct cable. From network outages to remote control or channel support, we've got you covered. For assistance, you can contact Shaw Cable at 1-888-472-2222, and they should guide you on how to disable closed captions on your specific box. These steps will work not only for cable boxes, but for other devices as well. In this informative video, we will guide you through the troubleshooting steps to resolve the issue of a Shaw remote control with a non-functioning volume button. When you unplug your cable box, the memory is lost, but once it’s plugged back, the cable box commences a booting process that will reconnect the cable. This has been going on for about a month. Hello everyone welcome to our youtube channel In this informative YouTube video, we delve into the common issue of an Optimum cable box not turning on and provide step-by-step instructions on how Turn off the Motorola set-top box while leaving the TV turned on, then immediately press the "Menu" button on the remote. For example: Playstation or XBOX. Use this guide to try some basic TV cable box troubleshooting to ensure your equipment is working properly. Now, press the Menu button to open the TV’s main menu. Since it doesn’t shut off there is always sound coming from the Bose soundbar. It was working fine until I unplugged the cable box because I needed the outlet for something else and after I plugged it back in, it wouldn't turn on. If this happens, press the TV Power button on your TV to turn your TV off. Feb 23, 2010 · Step 1 - Unplug Turn off the television and unplug your converter box. All other boxes and wi-fi are working properly. Customer: I cannot watch any channel on my cable box. Sadly I Get TV and Streaming troubleshooting support for your Rogers TV and streaming services. However, it will not respond to any power input. Oct 21, 2024 · How to Reset Your Cable Box: A Comprehensive Guide Are you tired of experiencing issues with your cable box? Are you frustrated with the constant need to reboot, reconfigure, or reset your cable box? Do you want to breathe new life into your entertainment experience? Look no further! This article will serve as a comprehensive guide to help you troubleshoot and reset your cable box, guiding you How can I disable the auto off feature? I have turned off the auto off after 4 hours of idle activity. Plug the power cord back into the electrical outlet for all the devices. Make sure the cable box is really on, consider changing the HDMI port or cable, and confirm the input source is correct. Nov 13, 2023 · TV box has been shutting off randomly the last three days (Power saver is not on btw). After 2 minutes, plug the HDMI cable back in (make sure it’s snug) and turn your TV and cable box back on. Apr 28, 2025 · Xfinity cable boxes are essential for enjoying your favorite shows. Why does XFINITY c In most situations, restarting the cable box (unplug it for at least thirty seconds, then plug it back in) will resolve most issues. Turn off both your TV and cable box. The menu shows up but when I chose a channel my tv screen goes black Technician's Assistant: Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet? Customer: yes Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV Jan 5, 2009 · I got the small digital cable box a few weeks ago, can't remember the name. Unplug the TV power cord from the electrical outlet and all other sources connect (Roku, Cable Box, etc). Visit How to troubleshoot when my set-top box will not boot up. Try this First!!! Before you take your tv remote apart or buy a new one try this method. One potential solution is disconnecting the TV and Cable/ PVR box power cords from the wall outlet/socket for five minutes. The Shaw Set-Top-Box will auto-detect your audio system. Dec 10, 2024 · Restart your cable box using a remote control by navigating to the cable box menu and choosing the restart or reboot option from the settings menu. ) I sometimes have wished I could turn on closed captioning on my TV … Continue reading Baby Max discovers the “secret menu” for closed captions on a Shaw remote → Learn what to do when you have no signal on your TV screen. Test the remote to confirm that it controls your audio device volume functions as Aug 11, 2021 · Which cable box is it? Some Comcast cable boxes do not turn off. Audio tracks for some languages were automatically generated. When I push the power button. What do I do? I need to get to sleep shortly, but being unable to turn it off is preventing me from going to Apr 7, 2021 · I see others have asked the same question bt no answers. Mar 20, 2025 · To connect your Samsung Smart TV to Shaw using the Shaw Gateway, start by connecting the Gateway to your TV using an HDMI cable. [1 Jan 17, 2023 · The box is the voice one with Dvr. If the Rogers Xfinity Entertainment Box video output is connected to a home theatre unit, the unit is on and set to the appropriate input source. Any suggestions would b Make sure that the coaxial cable running from your satellite dish is fully connected to the back of your Shaw Direct satellite TV set-top box. I even tried to get it to go to sleep, which it decided not to. Learn how to restart your to resolve most common issues. I’ve also talked about using the Xfinity My Account App to reset your cable box, using the restore default option, and calling Comcast Tech Support. Tried the power button, nothing. Once the five minutes have passed, plug them back in and wait a few minutes for the devices to reboot. Let the television remain without power for 5 minutes. By following the steps outlined in this article, including checking connections, power cycling the device, resetting the cable box, and contacting customer support if necessary, most problems can be resolved. If problems persist, reset your TV, factory reset your cable box, or contact support. Oct 5, 2023 · Reconnect the HDMI cable if your TV says No Signal but the cable box is on. Turn on the TV by pressing the power button for 5 seconds.